Privacy Policy: RyanAI and RyanAI SGO
Updated 2026-10-02
Privacy Policy
This policy covers ryanai.io and RyanAI SGO, the AI search visibility service operated by RyanAI LLC ("RyanAI", "we"). Questions or requests: ry@ryanai.io.
Effective date: [Ry to confirm: effective date].
What RyanAI SGO collects
To measure and improve how AI assistants describe a business, RyanAI SGO stores:
- Business details the client gives us: business name, website address, category, location, competitors, and the buyer questions we track.
- The answers AI assistants (for example ChatGPT, Perplexity, Gemini, Google AI Overviews and Claude) give to those questions, and which businesses and websites those answers mention.
- Connection details for services the client chooses to connect (for example a website host or Google), stored encrypted.
- Contact email addresses for reports and approvals.
- A log of every change the service drafts, approves, publishes or reverts, so each one can be reviewed and undone.
We do not collect payment card details in RyanAI SGO.
Google user data
If you connect a Google account, RyanAI SGO asks only for the access each job needs:
- Gmail, send only (gmail.send): to send outreach emails that have been approved. RyanAI SGO cannot read, search or delete your email.
- Google Drive, app files only (drive.file): to save the reports RyanAI SGO creates to your Drive. It can see only files it created.
- Google Analytics, read only (analytics.readonly), only if you connect it: to include your site's traffic in reports.
Google user data is used only to provide these features. It is never sold, never used for advertising, and never shared with anyone except as needed to provide the service or when the law requires it. People at RyanAI do not read your Google data unless you ask us to (for example for support), it is needed for security, or the law requires it.
RyanAI SGO's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You can disconnect Google at any time in RyanAI SGO (Settings > Integrations > Google) or at https://myaccount.google.com/permissions. When you disconnect, we delete the stored Google tokens.
Visits to ryanai.io
To measure visits that arrive from AI assistants, our site records the page path, time, browser type and referring site of page views. IP addresses are used only momentarily to verify known AI crawlers and are not stored. We do not use this to identify individual visitors.
How we use and share data
We use the data above only to run the service for the client: measuring AI visibility, drafting and publishing approved improvements, sending approved outreach, and reporting results. We share it only with the providers that run the service for us (hosting, database, and the AI engines we query with the tracked questions), each only as needed to do that job. [Ry to confirm: list of service providers.]
We do not sell personal information.
Keeping and deleting data
We keep client data while the service is active. [Ry to confirm: how long data is kept after a client leaves.] To ask for a copy or for deletion, email ry@ryanai.io.
Security
Credentials and tokens are stored encrypted. Access to client data is limited to the people who run the service.
Changes
If this policy changes, we will update this page and its effective date.
Contact
RyanAI LLC, [Ry to confirm: mailing address]. Email: ry@ryanai.io.